exhibitDEAL Trade Show Display vs. CHEAP Display

With so many trade show display companies vying for your business, how do you decide which one to go with? They all seem to offer similar products, so choosing the company with the most affordable trade show displays seems the logical choice, right? Not necessarily.

In the world of trade show displays, you get what you pay for. While well-designed websites give the illusion that every company is selling quality trade show booths, once you look closer you'll find a wide range of quality from company-to-company. Unfortunately, the uninitiated may not to be able to assess their options without professional advice.

Buying a trade show display is not an everyday occurrence for most people, and they can't be expected to know what questions to ask. Unfortunately some companies take advantage of that inexperience. That's why we are committed to educating consumers. We want to make sure you are making the best possible decision for your investment.

In shopping for a trade booth display, asking questions upfront about quality, delivery, customer service, support, and guarantees will quickly separate the cheap from the quality products.

Quality Displays

There's a wide range of quality when considering trade show display exhibits. A few years ago, you could differentiate simply by knowing if they were manufactured in the US or overseas. But today, most displays, as almost every other item in the world, is manufactured in Asia. The difference in quality is now established by how the manufacturing and fulfillment is managed, with focus on ensuring high levels of quality and customer support after purchase. So, when looking for a new trade show display, consider these important features.

• Request a reliable warranty. Will your source be there in two years when you just need to replace a small part of get new graphics?
• Accept only top grade materials. Many imported booths are poorly constructed with low-grade construction materials, plastic shelving and channel bars that make them less stable. exhibitDEAL works with manufacturing facilities that have strict quality standards and various controls to guarantee materials and construction are consistently superior.
• Make sure you get what you were offered. All fabric options seem the same, but we use only original Front Runner fabrics, that are substantially more durable.
• Verify cases are rotomolded, not blow molded. Rotomolded carrying cases are stronger and more durable, to minimize the risk that the exhibit will be damaged during shipping.
• Your graphics should be AMAZING. Remember the better the message the better response you will get. Quality graphics feature impeccable resolution and durable laminates to protect your investment. Make sure the materials the graphics are printed on special photographic media that blocks back lighting, and that the protective laminate is thick and matte. Inferior displays use considerably thinner laminates that cause graphics to easily crease.

We receive daily requests from new vendors to try their product, but many samples we receive are so far below our quality standards that we just ship them back. You just can't beat our quality, our displays are built to last!

Delivery Time

Don't be fooled by companies who advertise "free same day shipping”. They usually end up charging high “rush fees”, because their standard is 5 business days for production. At exhibitDEAL we offer standard 3 day production time. Always. No added fees or charges.

Here's another point to consider: if your booth breaks or you lose a component, you need a reliable partner that will be able to help you with repair and refurbishment services!

Word of advice: Make sure you get a specific delivery date in writing.

Full-service Support

Unless you have your own graphic design department, you'll need to outsource the artwork design for your booth. Companies who sell cheap display exhibits do not offer these services. You see, these low-end wholesalers are not the established companies you may think they are. In fact, many of these "companies" are just one or two people working out of their home with limited resources.

On the other hand, quality trade show booth wholesalers, like exhibitDEAL, offer a suite of services. As a full-service company, exhibitDEAL has a staff of professionals specially-trained in exhibit design. Another bonus: even if you provide your own artwork, the exhibitDEAL staff is able to troubleshoot potential problems and make changes for you on the fly.

Word of advice: Go with a company that offers all the services you'll need.

Satisfaction Guarantee

Low-end wholesalers do not offer a satisfaction guarantee, or if they do, it is chockfull of provisions and there's usually a "restocking fee" for returned materials. That doesn't instill a whole lot of confidence, does it? exhibitDEAL approaches customer relationships differently. We're the good guys in this business and we're here to stay. If our customer is unhappy for any reason, we'll do whatever it takes to please them.

Customer Service

Everything looks great when you're ordering from a professional-looking website. Unfortunately, you never really know what you're getting until it arrives. And by then, it's too late. There are a lot of trade booth importers who put up a great looking website and 'presto' they're in business. Moreover, their logistics are poorly planned, so delays and mistakes are common. What most people don't realize is that they are inexperienced and poorly funded. We see these guys come and go all the time.

In the end, it comes down to Customer Service. exhibitDEAL is able to offer top-notch service because we have been in the business for the past decade, and we plan to remain in the business for years to come.

Bottom line, we want every customer to make the right choice for their needs, whether that's exhibitDEAL or another company. We just want to you to ask your vendor the right questions when shopping for trade show displays.